Store Policies

 

Shipping

All orders are generally processed within 2-3 business days. Orders for Massage Professionals may take additional processing time depending on product type. We typically do not ship on weekends, although there may be some exceptions. Once orders are fulfilled, you will receive a tracking number. Please be advised, we have not experienced any major delays, but due to COVID-19, delays can occur with the USPS or other shipping entity. We appreciate your patience and understanding.

Updated on 05/20/23: Orders that contain multiple self-care boxes require additional shipping fees. If you are planning to order two or more boxes, or multiple items with your self-care box, please contact us in advance to get a shipping quote. If you place your order prior to contacting us, additional shipping fees will be calculated and emailed to you. We are a small family operated business and we do our best to find the best shipping rates on larger orders. Thank you for your understanding.

Updated on 11/22/22: Professional orders are made to order and require more time to process and ship. Please place orders in advance because shipping times can vary. The shipping cost for bulk orders to include the purchase of 3 or more products (8oz butters or oils) is not reflected at check out. You will be billed the difference of cost prior to shipping.

Thank you for your understanding. 

Returns/ Refunds

Due to the nature of our business, we do not accept returns of any kind. We do believe in 100% customer service and satisfaction. All concerns should be emailed to info@bamstherapeutic.com within 30 days of purchase.

Terms Of Service

Website Terms and Conditions of Use

1. Terms

By accessing this Website, accessible from https://www.bamstherapeutic.com/, you are agreeing to be bound by these Website Terms and Conditions of Use and agree that you are responsible for the agreement with any applicable local laws. If you disagree with any of these terms, you are prohibited from accessing this site. The materials contained in this Website are protected by copyright and trade mark law. These Terms of Service has been created with the help of the Terms of Service Generator and the Terms & Conditions Example.

2. Use License

Permission is granted to temporarily download one copy of the materials on Body And Minds Soulutions's Website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not: modify or copy the materials; use the materials for any commercial purpose or for any public display; attempt to reverse engineer any software contained on Body And Minds Soulutions's Website; remove any copyright or other proprietary notations from the materials; or transferring the materials to another person or "mirror" the materials on any other server. This will let Body And Minds Soulutions to terminate upon violations of any of these restrictions. Upon termination, your viewing right will also be terminated and you should destroy any downloaded materials in your possession whether it is printed or electronic format.

3. Disclaimer

All the materials on Body And Minds Soulutions’s Website are provided "as is". Body And Minds Soulutions makes no warranties, may it be expressed or implied, therefore negates all other warranties. Furthermore, Body And Minds Soulutions does not make any representations concerning the accuracy or reliability of the use of the materials on its Website or otherwise relating to such materials or any sites linked to this Website.

4. Limitations

Body And Minds Soulutions or its suppliers will not be held accountable for any damages that will arise with the use or inability to use the materials on Body And Minds Soulutions’s Website, even if Body And Minds Soulutions or an authorize representative of this Website has been notified, orally or written, of the possibility of such damage. Some jurisdiction does not allow limitations on implied warranties or limitations of liability for incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on Body And Minds Soulutions’s Website may include technical, typographical, or photographic errors. Body And Minds Soulutions will not promise that any of the materials in this Website are accurate, complete, or current. Body And Minds Soulutions may change the materials contained on its Website at any time without notice. Body And Minds Soulutions does not make any commitment to update the materials.

6. Links

Body And Minds Soulutions has not reviewed all of the sites linked to its Website and is not responsible for the contents of any such linked site. The presence of any link does not imply endorsement by Body And Minds Soulutions of the site. The use of any linked website is at the user’s own risk.

7. Site Terms of Use Modifications

Body And Minds Soulutions may revise these Terms of Use for its Website at any time without prior notice. By using this Website, you are agreeing to be bound by the current version of these Terms and Conditions of Use.

8. Your Privacy

Please read our Privacy Policy.

9. Governing Law

Any claim related to Body And Minds Soulutions's Website shall be governed by the laws of California and the United States without regards to its conflict of law provisions.

Privacy Policy

Privacy Policy for Body And Minds Soulutions

At BAMS Therapeutic, accessible from https://www.bamstherapeutic.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by BAMS Therapeutic and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in BAMS Therapeutic. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

Provide, operate, and maintain our website

Improve, personalize, and expand our website

Understand and analyze how you use our website

Develop new products, services, features, and functionality

Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

Send you emails

Find and prevent fraud

Log Files

BAMS Therapeutic follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information. Our Privacy Policy was created with the help of the Privacy Policy Generator and the Disclaimer Generator.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of BAMS Therapeutic.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on BAMS Therapeutic, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that BAMS Therapeutic has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

BAMS Therapeutic's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

BAMS Therapeutic does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.